Salesforce Admin Certification Practice Test

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Prepare for the Salesforce Admin Certification Test with our interactive flashcards and multiple choice questions. Each question comes with detailed explanations. Excel in your admin career!

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What do organization-wide defaults (OWD) specify?

The baseline level of access for users
The overall data storage limits
Permissions for accessing workflows
Setup configurations for custom fields

The correct answer is: The baseline level of access for users

Organization-wide defaults (OWD) in Salesforce establish the baseline level of access that users have to records within an organization. This setting determines how records are shared among users and can help to secure sensitive information or ensure that users only see relevant data that pertains to their roles. OWD settings can be configured at various levels, such as Public Read/Write, Public Read Only, or Private, which dictate whether users can view or edit records owned by others. Understanding this concept is critical in Salesforce administration because it directly impacts data visibility and collaboration within teams. Organizations can use OWD settings to provide a starting point for record access, which can then be modified further through sharing rules, role hierarchy, and manual sharing to cater to specific business needs.