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When purchasing Salesforce.com licenses for the Sales Cloud, which feature is included?

  1. Access to custom apps only

  2. Ability to customize the platform with Force.com

  3. Data visualization tools

  4. Data access limited to custom objects

The correct answer is: Ability to customize the platform with Force.com

The ability to customize the platform with Force.com is a fundamental part of what the Sales Cloud licenses offer. When an organization purchases licenses for the Sales Cloud, it not only gains access to the features specifically designed for sales management but also the flexibility to leverage the Force.com platform for creating custom applications and extending the functionality of Salesforce according to unique business needs. This customization capability allows administrators and developers to build tailored solutions, integrate with other systems, and adapt the Salesforce environment to better align with organizational processes. Given the importance of customization in maximizing the value of Salesforce, this option accurately reflects a key benefit included in the Sales Cloud licenses. Other options may involve features or capabilities that are not inherently provided with a Sales Cloud license. For instance, while data visualization tools might be accessible through various Salesforce features or add-ons, they are not a core component of the Sales Cloud licensing itself.